General Facility Manager Resume
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Resume:
Amy M. France
Kings Cove Ct., Indianapolis, IN
Professional Objective
An opportunity to obtain a long-term challenging position that offers growth and responsibility.
Experience
Sodexo-Sheridan Community Schools (SCS), Sheridan, Indiana December – Present
- Managed and developed our Custodial, Maintenance, and Grounds team for SCS District
- Managed OSHA compliance – received % on annual OSHA Audits
- Managed operational budget and reporting, exceeded field contribution budget target by -% from - even when client contract was reduced by % reduction in the client’s contract
- Developed recommendations for interior/exterior improvements, including obtaining vendor quotes and managing all interior/exterior renovations
- Coordinated facility equipment purchases for new elementary school and coordinated the entire elementary move
- Implemented new cardboard recycling program for SCS
- Provided monthly reports and energy management presentations to SCS Board and Superintendent
- Coordinated and set up all school activities, sporting events, and community events
Additional Accomplishments for Sodexo outside the SCS account:
- Assisted in Fort Wayne Community Schools account start up
- Assisted in on-site account surveys for Detroit Public Schools and Orlando Florida K- Schools
- Provided training for managers and administrators on Sodexo’s payroll system, new hire procedures, safety orientation/inspections, monthly safety topics, safety committee meetings, incident/accident procedures, vehicle inspections/spill kits, first aid safety, and budget/forecasting
- Performed Pre-OSHA audits for all GM’s in District
Jones Lang LaSalle at HSBC North America, Carmel, Indiana January – December
- Managed rented space of , square feet for large banking firm site with employees including liaison between client and building owner, managing vendor relationships, and coordinating meeting/event requests
- Collaborated with client to plan site disaster recovery, emergency preparation, and OSHA compliance
- Enforced specific State building fire codes required for center to remain in operation; on call for all building emergencies
- Managed operational budget and reporting, reduced costs and efficiently meet site needs
- Planned decommissioning project for site closing in collaboration with client’s internal departments
- Inventoried all building assets for removal and obtained quotes from vendors to find most cost effective solution
- Liaison between client and vendors regarding all asset liquidation and removal to ensure adherence to company policy
Accomplishments:
- Reduced costs and remained under budget for
- Received IFMA (International Facility Management Association) Certification
- Involved with planning and execution of client site closure (client received $, from asset liquidation)
Sales Consultant
Portrait Homes, Noblesville, IN
April – January
- Provided sales assistance to new customers, providing counsel, options and pricing
- Provided information on local amenities, schools, and public services available in the area
- Presented options packages, pricing and model availability, and prepare purchase agreements
- Executed marketing and sales strategy to attract new customers and compete effectively
Accomplishments:
- Received $MM Award, August
- Met and exceeded sales goals consistently each month
- Proven client satisfaction, receiving many client referrals for family and friends
Assistant Property Manager
Lantern Woods Apartments, Fishers, IN December – April
- Was responsible for leasing, attracting and retaining tenants through marketing and community events
- Built rapport with customers, ensuring satisfaction with sales process and lease agreement
- Maintained customer service and accounting for existing tenants
- Managed leasing agents and maintained weekly reporting and community operations accounts
Community Manager
J. C. Hart Company, Indianapolis, IN September – December
- Effectively managed staff in training, reviewing and overseeing leasing, maintenance and vendor relationships
- Inspected property grounds, apartments, and completed work from contractors/vendors
- Ensured adherence to all company policies and procedures, including legal documentation
- Maintained records on all property financial transactions, such as bills, budget control, monthly reports, and market survey reports
- Executed problem-solving skills necessary to maintain good tenant relations and resolve resident disputes
Accomplishments:
- Received Prodigy Award for best two bedroom apartment for J.C. Hart Company from the International Apartment Association
Assistant Manager
AMLI Residential, Carmel, IN August – September
- Executed effective leasing strategy, including phone technique, demonstration, closing and follow up
- Shared responsibility with property manager in all areas of operation to increase net operating income
- Developed and employed marketing strategies emphasizing local outreach
- Processed rent payments, daily deposits, rent collections from former/delinquent tenants
- Maintained tenant/community accounts and tenant retention
- Over sought entire staff during absence of property manager
Accomplishments:
- Provided training on AMSI System (AMLI’s apartment leasing system) in absence of regional training director
- Received multiple Top Shopping Report awards for the Indianapolis Region
- Received multiple awards for highest closing ratio in the Indianapolis Region
- Received sales recognition awards from AMLI consistently
- $MM Club Member for $MM in sales in two years
Assistant Manager
Brighton Meadows Apartments, Fort Wayne, IN April – August
- Managed community staff to oversee leasing and building/grounds maintenance
- Built rapport with customers, give community tours, discussed availability and lease agreements
- Maintained tenant/community accounts, tenant retention and satisfaction
Education
Indiana Pesticide Applicator Certification (Purdue University)
Green Energy Management Certification; GE Lighting
IFMA (International Facility Management Association) Certification
Novus International Travel Academy (Certificate Received), Fort Wayne, IN
Indiana/Purdue University, Fort Wayne, IN
Computer Technology Training, Fort Wayne, IN
High School Diploma
Northrop High School, Fort Wayne, IN
References
Furnished on Request
\\ Indiana Pesticide Applicator Certification (Purdue University)
